2) Communication is Key to Success
The Party Machine has always enjoyed positive feedback from customers, and glowing reviews on websites such as WeddingWire, Angie’s List, and Martha Stewart Weddings. One wedding client posted a positive review, but said “sometimes Scott can be hard to reach.” OUCH! I immediately ditched my aging cellphone, and got an iPhone.
Clients have 24/7 access by phone, text, and e-mail. We even set-up text forwarding for Website inquiries.